About Us
BBDS Solution Consultants carry a range of professional certifications including Microsoft® Certified Systems Engineer, Certified Document Imaging Architect, Electronic Records Management Master, and AIIM Capture Practitioners. Our technical development team offers a full range of services including custom applications and systems integration.
Our custom document management solutions have almost limitless scalability to allow for organizational growth, and Bits and Bytes Document Solutions has the industry experience and technical knowledge to support it. We offer a comprehensive collection of products and services to accommodate the adaptation of a streamlined office environment and look forward to assisting your organization to run optimally.
Top Questions to Ask Your Vendor Services Partner
Installation and Integration
- Do you provide a strategy for integrating your system in to our existing tools?
- Will documentation for our custom solution be provided?
- What is the cost to add users and departments after installation?
Customer Support
- Do you have a Help Desk or live support?
- Do your technicians carry industry certifications?
- What type and how much training is included in our agreement?
Technical Questions
- Can your system manage documents separately from their original application?
- Does your system include a secure client dashboard for file exchanges?
- Is the content of our documents searchable?
- What kind of version trail or audit history is available?
These days, your hardware provider may be offering document management software in addition to their hardware. At Bits and Bytes Document Solutions, LLC, we are not just a copier dealer who happens to sell document imaging.
BBDS is a full-service document imaging company. We specialize in document imaging, integration, and document conversion. We are proud to be a vendor partner that includes a qualified, industry-certified team who supports you from installation to integration.
We guarantee a Statement of Work that will be agreed upon by both parties. From the start of our relationship, you’ll have a clear understand of both party’s responsibilities, what work will be performed, the warranty on your services, and what it will cost in advance.