911 Call Center Solutions

BBDS is one of the first Document Imaging companies to introduce Electronic Document Management Solution to 911 Call Centers. Here is what one user is saying:

What was life like before Electronic Document Management? “had to get up to manually find address forms...sometimes rather difficult because they were misfiled”

Before the solution was installed, what goals did you have for the day to day operation? ”more efficient, if you are on a call trying to obtain or issue an address you are able to help the caller in real time”

Were your goals met by our solution?“above and beyond”

What did you think about the price point of the solution? “way under what I thought it would cost ~ so we purchased immediately” Source: Shelton Gray, GIS/IT Manager-Calhoun County E911 District

RV White, Director of Athens Limestone 911 quoted, “In our business documentation is so very critical to our success. With BBDS, that critical task is taken to the next level of surety. From paper to electronic record keeping and storage they offer a great support system that documents any issues and

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IndustryStories

32% More Invoiced Over Paper Based System

Challenge - The News Group Central Division (TNG) distributes books, magazines and other periodicals. Each year, over 500 million copies of these publications must be received, processed, delivered and tracked for their customer list. Since TNG’s key document regarding ..

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Want to Integrate DMS with GIS?

Click on a map layer in GIS and automatically retrieve the related documents.

Whether you are using Laserfiche, DocuWare or still need to put a document imaging solution in place, we can show you how to work in your GIS application and access the related documents quickly and easily. GIS integration allows users to quickly access all documents ..

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Automate your capture process…

BBDS not only sells, integrates and supports great document management software it can also improve what you may already have. “It has come from our experiences that capture is where it’s at” says Sheldon Downs, president of BBDS. Most companies look at the “search ...

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HotProducts

DocuWare 5 Electronic Document Management

Easily Automates Business Processes

Why should you look into document management? Key benefits you’ll realize: • Increase cash flow • Improve customer service • Reduce costs • Do more with less DocuWare, integrated document management software, easily automates business processes by electronically ...

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Attention Laserfiche Customers

Upgrade your Laserfiche Solution with Workflow and Web Access

Now that you have been using Laserfiche for imaging and document storage, you may wonder about automating some of your manual processes with workflow. Laserfiche has recently introduced an available upgrade for existing customers to add workflow and web access at a low ...

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eForms Express® Simplifies Getting Paper into your EDMS

Contact us for a trial solution

eForms Express® will alleviate the need to index documents after they are scanned. eForms Express is designed to "keep it simple". As you create your documents, eForms Express® will catalog all the key information about the document. The document can be printed as paper to ...

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September 2010


Bits and Bytes Document Solutions LLC

http://www.bbds.biz | 678-425-0299  | Auburn GA 30011